Payment Policy
Effective Date: April 9, 2026
At A&A DE LUNA TRUCKING LLC, we are committed to providing a secure, transparent, and reliable payment experience for all customers who purchase products through our website. This Payment Policy explains the payment methods we accept, how payments are processed, and what customers can expect when completing a transaction on our site.
By placing an order through our website, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
We accept secure online payments through trusted payment providers. Available payment methods may include major credit and debit cards processed via Stripe and other secure gateways where applicable.
All available payment options will be clearly displayed at checkout. We reserve the right to update or modify payment methods at any time to maintain security and compliance.
2. Payment Authorization
When placing an order, your payment method will be authorized at checkout. By submitting payment, you confirm that:
- All payment details are accurate and complete
- You are authorized to use the selected payment method
- Sufficient funds or credit are available
If a transaction is declined or flagged, the order will not be completed until payment is successfully processed.
3. Currency
All prices are listed in U.S. Dollars (USD).
If your bank operates in another currency, additional exchange rates or fees may apply. These are determined by your payment provider and are outside our control.
4. Secure Payment Processing
We use secure payment processing systems to protect your information. All transactions are encrypted and handled through trusted third-party providers.
We do not store full payment details on our servers.
5. Order Confirmation
Once payment is successfully completed, you will receive an order confirmation via the contact information provided at checkout.
Please note that confirmation does not guarantee order fulfillment. Orders may still be reviewed, delayed, or canceled if issues arise related to payment verification or security checks.
6. Billing Accuracy
Customers are responsible for providing accurate billing details.
We reserve the right to:
- Cancel orders with incorrect or unverifiable information
- Request additional verification
- Refuse transactions suspected of fraud
7. Pricing Accuracy
While we strive for accuracy, pricing or system errors may occur. In such cases, we reserve the right to cancel or refuse orders placed at incorrect prices.
If payment has already been made, a refund will be issued to the original payment method.
8. Taxes and Charges
All applicable charges will be clearly displayed at checkout before payment is completed.
By placing an order, you agree to pay the total amount shown, including product price and shipping fees.
9. Fraud Prevention
For security purposes, some transactions may be reviewed manually or automatically.
We reserve the right to:
- Delay or cancel suspicious orders
- Refuse high-risk transactions
- Limit or block future purchases if necessary
10. Chargebacks and Disputes
If you experience any billing issues, please contact us before initiating a chargeback.
Unauthorized or abusive chargebacks may result in restrictions on future purchases.
11. Order Cancellations
Orders can only be canceled before processing begins.
Once an order has entered fulfillment, cancellation may not be possible.
12. Refund Processing
Approved refunds will be issued to the original payment method.
Processing time may vary depending on your bank or payment provider.
13. Policy Updates
We may update this Payment Policy at any time. Changes take effect immediately upon posting.
Customers are encouraged to review this page periodically.
14. Contact Information
If you have any questions regarding payments, please contact us:
A&A DE LUNA TRUCKING LLC
25501 Jane Street Apt B, San Bernardino, California 92404, United States
Phone: (909) 490-6564
Email: [email protected]