Privacy Policy

Effective Date: April 9, 2026

At A&A DE LUNA TRUCKING LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

Information that can identify you directly, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related details (processed securely via third-party providers)

Non-Personal Information

Information collected automatically, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referral sources

2. How We Use Your Information

We use collected information for purposes including:

  • Processing and fulfilling orders
  • Communicating with customers regarding orders or inquiries
  • Providing customer support
  • Improving website performance and user experience
  • Preventing fraudulent or unauthorized activity
  • Complying with legal obligations

We do not sell your personal information to third parties.

3. Payment Information

All payment transactions are processed through secure third-party payment providers such as Stripe.

We do not store or have direct access to your full credit card or payment details. Payment data is handled in accordance with the security standards of the payment provider.

4. Sharing of Information

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers and fulfillment partners
  • Hosting and website service providers
  • Legal authorities when required by law

These third parties are only given access to the information necessary to perform their functions.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Remember user preferences
  • Analyze site traffic and usage patterns

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce agreements

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data where applicable
  • Opt out of certain communications

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.

We encourage users to review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. International Users

Our services are operated from the United States. By using our website, you understand that your information may be transferred to and processed in the United States.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will take effect immediately upon posting on this page. Continued use of the website indicates acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

A&A DE LUNA TRUCKING LLC
Business Registration Number: 202002410290
25501 Jane Street Apt B, San Bernardino, California 92404, United States
Phone: (909) 490-6564
Email: [email protected]